Solutions For Electric Utilities
Trusted program measurement and deeper customer engagement, in one platform
Electric utilities are adapting to a quickly changing world of distributed devices, advanced analytics, and increasing customer expectations. Enpira delivers data solutions your team can act on — and your stakeholders can trust.
Why Electric Utilities Choose Enpira
Built for both sides of the utility relationship
Electric utilities serve millions of customers across residential, commercial, and industrial segments — each with different rate structures, usage patterns, and expectations. Enpira gives you the analytical support you need to serve them all well.
Comprehensive Customer Intelligence
Enpira consolidates billing data, smart meter data, customer property information, and program participation history into a single platform — giving your team a complete, organized view of every location you serve.
Best Practice Demand Side Analytics
From load control and behavioral programs to residential and commercial efficiency initiatives, Enpira quantifies energy and demand savings using industry accepted methodologies - with results rigorous enough for reporting.
Purpose-Built Economic Studies
Enpira builds studies around your rate structures, customer base, and procurement terms — and turns scenarios around in days so your team can move with confidence.
Customer Engagement
Your smart meter data knows your customers better than you might think
The most effective utility customer relationships are built on insight, not just billing. Enpira combines your smart meter data with property, demographic, and weather data so you can engage customers in ways that are personalized, relevant, and genuinely useful — strengthening loyalty while advancing your demand side management objectives.
Customer Facility Profiles
Enpira consolidates all relevant information for customer energy analysis in one place: billing data, smart meter data, property, and demographic data.
Personalized Emails
Enpira generates personalized outreach emails for your residential customers based on their actual usage patterns, home characteristics, and seasonal behavior.
Key Account Support
Engage your Commercial and Industrial key accounts with insights about how they use energy and how they can lower cost for themselves and the utility.
Grid and Distributed Device Analytics
Turn your meter data into a window on your grid
Your smart meter network is one of the most valuable and underutilized assets in your infrastructure. Enpira puts that data to work — monitoring grid assets, evaluating the load impact of distributed energy devices, and identifying emerging customer behaviors before they show up as grid management challenges.
Demand Response Event Evaluation
From smart devices to voltage conservation and behavioral notifications, Enpira assesses the effectiveness of your load control programs using industry accepted methodologies.
Feeder Line and Transformer Analysis
Totalize meter data by substation, feeder line, or transformer to unlock your interval data-driven grid and asset monitoring.
Electric Vehicle Detection
Identify new electric vehicles in your customer base through unique charging signatures by power draw, duration, and time of day - and offer these customers EV charging rates.
Customer Program Support
Find the right customers for the right programs — and prove the results
Running an effective efficiency program means finding the right customers, targeting the highest-value opportunities, and holding contractors accountable for the savings they estimate. Enpira gives your program administrators analytical support — from candidate identification through independent measurement and verification of completed projects.
Energy Efficiency Program Support
Enpira estimates the value of home energy improvements for all customers so your program administrators can target the highest-value-add homes for recruitment.
Energy Burden Analysis
Enpira combines customer energy costs with household income data to identify customers spending more than 6% of their income on energy — focusing your assistance on customers most in need.
Energy Efficiency Program Assessment
Enpira acts as an independent measurement & verification provider to determine program performance and identify under-performing projects and contractors.
Rate Simulation and Cost-To-Serve
Model your economics in days, not months
Understanding the financial relationship between your rate structure and your customer base has historically required months of analysis. Enpira changes that — using your smart meter and billing data to model rate scenarios, calculate cost-to-serve at the customer level, and give your rate planning team the ability to iterate quickly and confidently.
Rate Simulation
Run rate simulations across your entire customer base to identify those who would most benefit from switching rates.
Cost-To-Serve Analysis
Combine rate simulation with your procurement contract terms to determine a cost-to-serve for each customer and identify unprofitable customers to address.
Rate Planning
Model experimental rate structures across your entire customer base and see the projected impact on both customer bills and utility economics.
Ready to put your data to work for your customers and your grid?
See how Enpira works alongside your program and account teams to deliver measurable results and deepen the relationships that matter most to your utility.